Privacy Policy | Reflective Therapeutic Services, LLC

Introduction

Reflective Therapeutic Services, LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at reflective-therapeutic.com, use our services, or interact with us in any way.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information We Collect

Personal Information

We may collect the following types of personal information when you voluntarily provide it to us:

Full name
Email address
Phone number
Mailing address
Messages and communications you send to us
Any other information you choose to provide through our contact forms or during consultations

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

IP address
Browser type and version
Operating system
Pages visited and time spent on pages
Referring website addresses
Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our services
To respond to your inquiries and fulfill your requests
To schedule appointments and consultations
To send administrative information, such as appointment confirmations
To send marketing and promotional communications (with your consent)
To improve our website, services, and customer experience
To comply with legal obligations and protect our rights

SMS/Text Messaging Privacy

When you opt in to receive SMS/MMS messages from Reflective Therapeutic Services, LLC, you consent to receive recurring marketing, promotional, and customer care text messages sent using an automated telephone dialing system (ATDS). These messages may include offers, updates, alerts, and information about our products and services.

Message Frequency: Message frequency varies. You may receive up to 4 messages per month.

Message and Data Rates: Message and data rates may apply. Please contact your wireless carrier for details about your messaging plan.

Opt-Out: You may opt out of receiving SMS/MMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message and will no longer receive text messages from us unless you re-subscribe.

Help: For assistance, reply HELP to any message or email us at tiffany@reflective-therapeutic.com.

Consent is not a condition of purchase. You are not required to consent to receiving text messages as a condition of purchasing any goods or services from Reflective Therapeutic Services, LLC.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services, provided they agree to keep your information confidential.
Legal Requirements: We may disclose your information when required by law, regulation, legal process, or governmental request.
Protection of Rights: We may disclose information when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings. Disabling cookies may affect some features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

The right to access your personal information
The right to correct inaccurate information
The right to request deletion of your information
The right to opt out of marketing communications
The right to data portability

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Reflective Therapeutic Services, LLC
Attn: Tiffany Jones
1176 E Warner Road, Gilbert, Arizona 85296
Email: tiffany@reflective-therapeutic.com